Privacy Policy of PurePool
This Privacy Policy explains how PurePool collects, uses, and protects your Personally Identifiable Information (PII) when you interact with our services or website. PII, as outlined by US privacy law, includes information that can identify or locate an individual. Please read this policy to understand how we handle your data.
What Personal Information Do We Collect?
When you contact us, request an estimate, or use our services, we may collect the following:
- Name, email address, and phone number
- Pool details, such as type, size, and service needs
- Payment information (collected through secure third-party payment processors)
When Do We Collect Information?
We collect your information when you:
- Fill out a form on our website
- Request an estimate or schedule a service
- Subscribe to updates or newsletters
- Contact us through email or other communication methods
How Do We Use Your Information?
We use your data to:
- Provide and customize pool maintenance services
- Respond to inquiries and follow up after communications
- Process transactions securely
- Improve our website’s functionality and customer experience
How Do We Protect Your Information?
At PurePool, we take your privacy seriously. We use:
- SSL (Secure Socket Layer) encryption to protect transmitted data
- Regular security scans to identify vulnerabilities
- Secure data storage accessible only to authorized personnel
- Trusted third-party payment gateways for processing transactions
Do We Use Cookies?
We use basic cookies to enhance your browsing experience, but we do not collect sensitive information through cookies. You can disable cookies via your browser settings, although this may affect website functionality.
Third-Party Disclosure
We do not sell, trade, or share your PII with outside parties, except when necessary to provide services (e.g., through payment processors).
Third-Party Links
Our website may include links to third-party services or resources. These external sites have their own privacy policies, and PurePool is not responsible for their content or practices.
Google Tools and Analytics
We may use Google Analytics to understand website traffic and improve user experience. We do not use advertising tools that collect personal information.
How Does Our Site Handle Do Not Track Signals?
We respect Do Not Track (DNT) browser settings and do not track user behavior when DNT is enabled.
Children’s Privacy (COPPA Compliance)
We do not knowingly collect data from children under 13, in compliance with the Children’s Online Privacy Protection Act (COPPA). If you believe your child has shared information with us, please contact us immediately, and we will take steps to remove it.
Fair Information Practices
In the event of a data breach, we will notify affected users via email within seven business days. Additionally, we uphold the Individual Redress Principle, allowing users to seek legal recourse if privacy rights are violated.
CAN-SPAM Act Compliance
To comply with the CAN-SPAM Act, we:
- Collect email addresses to provide updates, respond to inquiries, and send newsletters
- Offer clear opt-out options in all communications
- Honor opt-out requests promptly
Contact Us
If you have any questions about this Privacy Policy, please contact us:
PurePool Services
Address: M295+X2H Modesto, California, USA
Email: [email protected]